cheltenham testimonials - Animal Magic Pet Care, dog walking in cheltenham and gloucester

Totally professional and reliable service. Animal Magic exceeded our expectations, and gives us complete peace of mind that “Geoffrey” is being cared for and exercised by lovely people who love dogs!
Susan & Jim, Cheltenham

More than happy with the service we receive. We are able to leave Holly, & before Poppy also, safe in the knowledge that they would be well looked after & receive lots of cuddles! Animal Magic went “beyond the call of duty”  when Poppy passed away whilst we were away. I would happily recommend them to anyone.
Louise, Tivoli, Cheltenham

Sincere thanks to the entire Animal Magic Cheltenham team for living through all the “Bailey Trials”  of the past year!! I think we are getting there! I recommend your service to everyone – BRILLIANT!!!!!
Charlotte & Phil, Oakley, Cheltenham

Oscar has just returned from his "holiday" with his photos to show what a wonderful time he had. He has been lavished with care and attention by the host family carefully chosen by Maria and Stephen. We will have no hesitation in choosing Animal Magic again (this was our third time!).
Julia, Up Hatherley, Cheltenham

I find Animal Magic very good and very reliable, and they treat every dog very individual. I would not trust my dog with anyone else.
Vivienne, Bishops Cleeve, Cheltenham

Excellent service. Always polite. Would recommend. Thank you all very much you were a really big help.
Mr & Mrs J, Charlton Kings, Cheltenham

I went to meet Megan's host family just before I went away - they are lovely & they did a spectacular job - thank you! Thank you too to Maria  & Steve for an all round brilliant service that you provide! :-)
Christine, Woodmancote, Cheltenham

This was our first time using a "cat sitter" and I would make 2 observations:
1) Maria is very professional & well organised & this inspired great confidence at the outset - very good: you felt like you knew it was going to work.
2) On our return we had happy cats & a clean & tidy kitchen - it worked VERY well!
Jools, Cleeve Hill, Cheltenham

Thank you very much for a first class service. You responded at very short notice at a bank holiday weekend. The company is thoroughly professional and I was impressed by the care taken to reassure me as to insurance, criminal checks, testimonials etc. It is marvellous to have a collection and delivery service - a real plus. Murphy has obviously had a wonderful time- and thanks for the long walks - he's now fast asleep! I would highly recommend you to all my pet owning fiends.
Louise, Town Centre, Cheltenham

Thanks very much for being so flexible and making it so easy for us.
Geraldine & Bernard, Naunton Park, Cheltenham

Thanks you very much Maria, both cats were very happy and healthy on our return. Thanks also for watering the plants and opening/closing curtains as well as putting the bin out - couldn't have hoped for more! It was great to know Misty & Daisy were in safe hands, this was great peace of mind not to have to worry. We will definitely be calling on yopur services for future holidays. Thank you once again.
Jackey, Hatherley, Cheltenham

Thanks for being so flexible at such short notice!
Kate & Russ, Hesters Way, Cheltenham

Harry is clearly very happy and secure with Maria and her team. We are more than content with the way that he is looked after.
Pete, Charlton Kings, Cheltenham

Very pleased and happy with the service. It was nice to go away knowing Tiggie was being well looked after.
Mrs P, Hesters Way, Cheltenham

Harry seemed very relaxed and at home when we picked him up, which is the best indication that he was well looked after.
Mr D, Charlton Kings, Cheltenham

The service provided by Animal Magic was very professional and I found Maria very approachable, even when I had to ask silly questions. Nothing was too much trouble and I felt that both Maria and Steve have adopted a very hands on approach which certainly made me confident I was placing Forest in the right hands. The hosts were very friendlywhen we went to meet them, and they were very accopmodating when I called from holiday to check on Forest. It gave me peace of mind whilst I was away. Nothing more to add really only to say you're all doing a really good job and I will defiatley use you again and recommend you to friends.
Debbie, Prestbury, Cheltenham

Our dog Georgie came home after a week away with a new family& seemed very happy, healthy and calm. Our cat, Emma, also was very well looked after by Maria doing her twice daily visits to feed her and stay with her for a while. Maria has been very professional & organised. I would definitely use your services again. Many thanks!
Kathryn, Up Hatherley, Cheltenham

I am very happy with your professional caring attitude.
Al, Hesters Way, Cheltenham

So glad to have found a reliable Pet Sitter. Will be able to go away more often now with a peaceful mind. Many thanks.
Jean, Leckhampton, Cheltenham

Maria & Steve, you provide a first class service and clearly love communicating with animals...you're such naturals and to see our four cats meet & greet you as they did is testimony to this. Thank you Steve for taking such care over injecting Smokey with his insulin. Vera was very impressed with how you put the cat at ease. Giving his tablet is always a challenge when he hides it! Thanks too for the personal note awaiting our return.
Michaela, The Reddings, Cheltenham

Roxie was so much happier with a petsitter rather than kennels, I will definatley use Animal Magic again. I had a lovely holiday too knowing she was being so well looked after.
Katherine, Shurdington, Cheltenham

I love the personal service - Steve & Maria were so friendly & genuinely fond of animals. They offer a very special, personalised service.
Lesley, Southam, Cheltenham

Thanks you very much for sorting the cat and kittens out at such short notice. The service you provide is brilliant, it is reassuring to know you can go away and be comfortable your pets and house is in safe hands. Thanks again.
Siobhan, Hayden, Cheltenham

We just wish that we'd found you sooner!
Dianne, Leckhampton, Cheltenham

I find everyone very friendly and caring, my dog goes on her walks very happily.
Susan, Warden Hill, Cheltenham

Knowing that Misty was being looked after made a huge difference to our trip. I don't think she wanted to come home!! : Thank you so much.
Katy & Will, Bishops Cleeve, Cheltenham

We are really pleased that we asked you to walk Poppy while we were away and she stayed with my mother. You obviously love animals and we will definitely come to you again when we go away. We know Poppy will have loved those walks. It was a lovely touch to get the photos. Thank you.
Amanda, Warden Hill, Cheltenham

We have found Animal Magic to be very courteous, helpful, efficient and very professional. Thank you for exceeding our expectations and for keeping Phoebe happy.
Sue & Martin, Southam, Cheltenham

We were really nervous about leaving Flo, especially as she is so young and we were so pleased with her temperament that we didn't want anything to change her. We wouldn't use kennels and so the service was a bit of a leap of faith for us. Having met Maria , we were all happy and comfortable leaving her. We couldn't believe however how much fun she seems to have had and how settled she looked in the photographs. She has also come back calmer and much bigger!! So sorry if she's had some accidents and dug up any plants,s he is a bit of a minx. We were are really really pleased with the care you have provided and will definitely book again. Thank you!
Marie, Pittville, Cheltenham

We were really happy with the services provided. Oscar came back looking well & happy. All we had hoped for and we have already booked him for August. Thank you.
Julia & John, Up Hatherley, Cheltenham

Sable had an excellent holiday while we were away. She came home happy, fit & relaxed. This made our holiday stress-free & we will certainly use animal Magic in the future.
Nicola, Warden Hill, Cheltenham

Very happy - both dog and owners!
Sue, Leckhampton, Cheltenham

The service is excellent the people who take the dog are very professional people, very helpful, in every way. The dog is very happy with them & so am I.
Irene, Benhall, Cheltenham

Animal Magic have far exceeded our expectations right from the assessment and introduction stage and we have an extremely happy dog who loves his dog walkers! They are sensitive to the needs of both us and our gorgeous hound and instilled confidence from the outset. Communication is easy and swift which is a real boon as I know I can e-mail any changes to our schedule and they will be acknowledged and actioned. It is a wonderful feeling to be able to put your beloved pet/family member in the hands of (initially) strangers and to know he will be well looked after, safe and well handled. We know that he gets a full hour's walk and we get regular feedback on how he is doing! The fact that, as a business, they are so well accredited indicated that they take their business really seriously. As well as all of that, we feel we have all gained some new friends, not just our dog! I would be happy to recommend Animal Magic wholeheartedly, as I know our dog would too!
Gemma, Benhall, Cheltenham

Thanks you so much for taking care of Bailey. It was such a relief to go away knowing that he was in safe hands.
Kate, Shipton Oliffe, Cheltenham

From Ollies first dog walk to date, feedback in the form of letters - amusing, detailed & informative - excellent. Even photo's of his day out. A very reliable, personal service from a company that obviously loves dogs. Thank you from us all & especially Ollie.
Ali, Leckhampton, Cheltenham

Guinea pigs were collected & returned on time and were squeaking happily - thank you. Would not hesitate to recommend your service and have already booked again for later in the year.
Anne, Hatherley, Cheltenham

Heidi is always happy to stay with her host family and their own dogs, and returns home a fitter dog. Knowing Heidi is happy lets us relax on holiday. Thanks Steve & Maria.
Marc, Barnwood, Gloucester

When we arrived home Lilly was as excitable, friendly and affectionate as ever. Her "kitchen" and "bathroom" were clean and organised and her food bowls were full much to her happiness. It was wonderful to know Lilly was at home where she felt safe when we were away on holiday. We would never use a cattery. A friendly reliable service, we will use time and time again. Thank you. Lilly. Xx
Georgina, Town Centre, Cheltenham

All the animals seemed happy enough when we got back. We are impressed with the efficiency of all the paperwork etc.
Susan, Bishops Cleeve, Cheltenham

First class service. Ash our black lab is very happy, sleeps well so must be having good walks with you! He is a very happy dog!
Name supplied, Bishops Cleeve, Cheltenham

Oscars walk with Animal Magic is the highlight of his week!
Val, Lansdown,Cheltenham

Guiness is very lucky to have such jolly and caring pet sitters. Many thanks for your excellent service.
Ms H, Leckhampton, Cheltenham

Exceptional!
Tanya, Bishops Cleeve, Cheltenham

From our first initial meeting with Animal Magic we felt that we were dealing with a very professional, well organised and efficient organisation. Once our dogs were handed over we soon realised that as well as the above, and to us far more important, you were caring and animal loving people. The photos were a lovely touch! Thanks you for your kindness.
Cheryl, Bishops Cleeve, Cheltenham

Thanks you so much for ensuring Titus was well cared for while we were away! We will absolutely be in touch for our future travels! (Or a weekend of freedom)!! Thanks again!
Matthew & Melissa, Cleeve Hill, Cheltenham

Thank you very much for a very professional and reliable service. I went away with complete peace of mind and returned to a very relaxed, shiny and happy cat. I'll definitely use the the service again and recommend Animal Magic to my friends.
Linda, Montpellier, Cheltenham

Suzi seemed to be very content when we collected her, we would use this service again if needed. Thanks.
Tracey, Up Hatherley, Cheltenham

Fudge appeared to be very happy and relaxed on her holidays and when she returned home. Thank you. She is a very sensitive do and so I did have concerns about leaving her. But the care and service given by animal Magic has put both Fudges and my mind at rest. I'm sure she can't wait for us to go on holiday again - so she can!
Tam, Hatherley, Cheltenham

I was worried about leaving our cat for her first time since her brother died. I contacted Maria, she came to visit, from that visit I could tell that Maria loved cats and dogs and felt our cat would be well looked after. When we arrived home there was a note explaining Pebbles had been fine and she seemed happy and well looked after. Nothing seemed too much trouble for Maria she even left us milk and bread to come home to. Will definitely use Animal Magic again. Thank you.
Mandy, Up Hatherley, Cheltenham

The dogs were staying with my mother and she was very pleased with the punctuality, friendliness, and the dogs got a full half an hours walk. Thank you very much.
Mrs F, Edge, Stroud

Lovely feedback, photos, plus true caring attitude.
Sarah, Leckhapmton, Cheltenham

Fergus seems to enjoy his overnight stays - it's comforting to know that he is not distressed while I am away.
Anita, St Lukes, Cheltenham

Dear Maria & Steve, I hope I can use you again in the future and will definitely recommend you to our friends.
Jane, Arle, Cheltenham

I have already recommended your service to others and will use the service again myself. Our dog, Sandy, came back to us in a very happy manner and it was obvious she had been well cared for in her temporary home.
Brenda, Hatherley, Cheltenham

It was great to find a couple who were obviously very enthusiastic about their job. I had every confidence as soon as I met Maria that "Bear" was going to be well looked after. I can't thank "the carers" enough for looking after "Bear" so well. We will definitely use you again and recommend you to others.
Emma, Cheltenham

Extremely happy with my own dogs time spent with animal Magic. I wish you both, all the good luck in the world with the special service you offer to animals and humans.
Mary, Bishops Cleeve, Cheltenham

Lottie obviously loves her walks! It is really obvious that she is so tired in the evenings. I feel that Lottie is in safe hands. The photos Maria provides for us enables us to get a glimpse of Lottie's other life! Maria also provides regular letters which is very reassuring.
Sol & Mark, Andoversford, Cheltenham

Our pet birds were looked after extremely well. Also the collection and delivery service was useful.
Mrs A, Longlevens, Gloucester

I am very pleased with the professional service from Animal Magic. Poppy is always very excited to see Maria and Steve and she always comes back from her walk both excited and very contented but looking forward to her next outing with Animal Magic. I always find Maria and Steve very friendly and approachable and would not hesitate to recommend them to other pet owners.
Jane, St Marks, Cheltenham

Knowing you were coming in to see the dogs gave me the peace of mind to do my job. Thanks for everything, Di.
Di, Innsworth, Gloucester

Really happy with the service, which was way above my expectations. Mel came back healthy and happy - she must have had enjoyed it as she slept like a log since she has come back!
Richard, Lansdown, Cheltenham

I would like to reiterate how pleased I am with how well Lucie, a 5 year old pointer was looked after. After 2 negative experiences with other companies, it has been such a relief to find Animal Magic. Lucie was obviously extremely well cared for while we were away and I have never seen her so calm and relaxed after we spent 2 weeks away. Thanks.
Mrs W, Stroud

This was the first time Casper had stayed with someone else other than family, and I was pretty nervous. However the information given and time spent with Maria beforehand reassured me. Casper came home looking very happy and well. Would recommend to friends, definitely.
Helen, Bishops Cleeve, Cheltenham

Very impressed with the service offered. Holly appeared well looked after and happy.
Kate, Winchcombe

I found Animal Magic to be very efficient and professional. I love the fact that they came to our house to collect Barney and brought him back to us at a time that was good for us. Thank you for looking after Barney and giving us peace of mind knowing he was being well looked after while we were away. We will definitely use Animal Magic again and recommend them to friends and family.
Amanda, Leckhampton, Cheltenham

Toby came back to us a happy dog which hadn't been the case in prior holiday breaks in kennels.
Mr & Mrs H, Bishops Cleeve, Cheltenham

Maria gave an excellent professional service, Micky and Robbie were pleased to see us when we returned but we could tell they had a good time. We would definitely use Animal Magic again. Thank you.
Pam & Mike, Charlton Kings, Cheltenham

This was the first time we had left Diesel not in the care of a family member. We felt reassured from our first meeting. Diesel was happy to go with Maria and Stephen, we had a reassuring text message too. Diesel looked very happy when we came home and had obviously been very well looked after by his host family. He enjoyed several walks a day, we will definitely use this service again and will recommend it as well. Maria & Steve also did cat visits for us as well. They were great, unlike my two elderly cats! I feel totally confident that Animal Magic can provide reliable, friendly and a exceptionally caring service for domestic pets. We are so pleased to have discovered these two lovely people to help us out. Thank you both and see you again.
Richard & Lorraine, Bishops Cleeve, Cheltenham

Maria is very professional and we were confident Max would be well cared for. Recieved a nice letter from his "sitters" and photos. We will definitely use Animal Magic again in the future.
John, Bishops Cleeve, Cheltenham

Will has obviously enjoyed his holiday with Maria & Steve! He has been cared for as lovingly as he would be at home and treated as one of the family. Animal Magic was highly recommended to us and had such a great reports that we travelled from Lincolnshire so that Will could be looked after to the high standards we were looking for. We left him with Maria & Steve feeling confident and reassured that his well-being was their priority and the photos certainly prove that! I'm not sure that Will really wanted to come home! Mny thanks - we will definitely be back (along with Lulu the Guinea Pig please!).
Kayleigh & Katie, Boston, Lincoln

Wonderful service! Total peace of mind for a relatively small amount. I knew my kitty would be well looked after when I met Maria - very down to earth and likable person who obviously loves animals. Will definitely sue again and wouldn't hesitate to recommend to others. Very much appreciated the feedback that was left via a note.
Martin, Lansdown, Cheltenham

After finding out about Animal Magic I contacted Maria and Steve. Upon meeting Maria I was more than confident allowing her to care for Harvey whilst we were on holiday. First time leaving him we were all concerned that he would be sad and unloved as we give him lots of attention. We were so pleased we couldn't have been further from the truth. He enjoys it and is spoilt with lots of attention. He always comes back looking happy and healthy, and therefore we enjoy when we are away knowing our dog is being looked after to a very high standard. A big thank you to you.
Amanda, All Saints, Cheltenham

Dusty came back from the petsitters happy - what more could we ask for!!
Ms J, Elmstone Hardwicke, Cheltenham

The host family were very kind and even text me a photo! We would love the dogs to stay with them again.
Sandie, Barnsley, Cirencester

Prompt, friendly & professional - what more could we ask!!
Paul & Beth, Pittville, Cheltenham

Everything fine - very efficient service, many thanks.
Ann, Fiddlers Green, Cheltenham

We enjoyed reading the daily feedback and this really reassured us that Flossie & Felix were being looked after. Both cats seemed relaxed and happy and we are sure they enjoyed staying at home and being looked after rather than going to a cattery. Thanks very much.
Sue, Charlton Kings, Cheltenham

Our kitten Meatball seems in good care and happier than when we left her! Now we know when we go away she will be safe, thank you for your help.
Mr E, Oakley, Cheltenham

We returned from our long weekend away to happy cats & chickens - what a relief! I will definitely be using animal Magic again.
Emma, Elmbridge, Gloucester

Weep and Willow obviously loved their little holiday, as shown in the wonderful photo taken of them, The care given to them was obviously fantastic, I wouldn't hesitate to use the service again.
Suzanne, Springbank, Cheltenham

We really appreciated the daily updates you left for us. Thanks for the milk - a great touch.
Ruth, Up Hatherley, Cheltenham

Thanks very much - guinea pigs were clean, well fed and happy.
Juliet, Charlton Kings, Cheltenham

We wanted our dog, Bruce, to be with a family rather than go to a shelter/kennel whilst we were out of the UK for 3 weeks. (Bruce had already had adequate care in a shelter previously but had become used to life with us) so we found Animal Magic on the internet. Maria visited, and met Bruce and us all, and also later on walked Bruce with us to assess him. She then carefully outlined the steps necessary for Bruce to be looked after by Animal Magic (items needed to be taken for his care etc). Bruce returned to us fit, and clearly had been well looked after. Though enthusiastic to see us again, it was clear that he had been better looked after (in terms of long, regular walks) than we sometimes provide...we suspect that if Bruce could talk, he'd ask to go back to his "Animal Magic" family. Also Maria visited our house regularly whilst we were away, and kindly left us milk & heating for our first day's return. We have no hesitation in recommending Animal Magic to any dog owner wanting their pet to be well looked after.
Tony, Hesters Way, Cheltenham

Maria solved a huge problem. We wanted a dog but were at work most of the day. The dog walking service has enabled us to have a dog and not feel guilty about leaving himecause Maria will be into take him on a great walk. Overnight stays (boarding) were also arranged at very short notice. The service provided is excellent and I would not hesitate to recommend it to anyone.
Gill, Bishops Cleeve, Cheltenham

Felt comfortable leaving Gus & Murphy in your capable hands. Appreciated the note left to say what they had been up to! Sorry for the mess they left you on the last morning. Very grateful to you for giving Murphy his tablets, he is now much better. Will definitely use your service again, it was so much kinder than putting them in cattery.
Clive & Maggie, Benhall, Cheltenham

Reassuring to know that Poppy is walked throughout the day, which means I can concentrate on work - but also Maria leaves a note as to how Poppy was on the walk & if she met any of here "friends". I know Poppy is happier now & don't feel so guilty going to work knowing Poppy is going to have a nice walk with Maria (& jogs with her - which I'm not up to doing anymore!).
Mr & Mrs K, Prestbury, Cheltenham

We were very happy with everything and would have no hesitation in using you again. We will also recommend you to friends and family.
Louise, Leckhampton, Cheltenham

Jessie was picked up on time as arranged. We hear that she was pampered while she was away, but of course we were pleased to see her home again. This also was a time as arranged. All in all we would say it was excellent service that we shall be pleased to use again.
Mary, Warden Hill, Cheltenham

Maria came to see me at very short notice and was able to help look after Jacob and Lia from the following day. Both Jacob and Lia are very happy and love their days with Maria and her dogs. She is very caring, loves her animals and is very diligent - where their care and safety is concerned.
Cathy, Cheltenham

Thank you very much, Bramble seemed happy when I came home and obviously enjoyed the walks.
Marie-Louise, Leckhampton, Cheltenham

Maria was very responsive and very efficient, we could see that she clearly loved animals. From first meeting Maria, we had no hesitation what so ever to leave our 12 week old "pup" with her. We will definitely use Maria/Animal Magic again. Dexter was very happy! PS- Thanks a million, will see you soon! X
Susannah, Pittville, Cheltenham

It was very reassuring to know our 2 cats, Holly & Poppy were being well cared for whilst we were on holiday. I am quite anxious about leaving them but I am happy to say that next time my anxiety will be greatly reduced knowing Animal Magic will be doing a great job fussing, feeding & being there for Holly & Poppy! We stayed in a 5 star hotel but Holly & Poppy received 6 star service back home!
Louise, Tivoli, Cheltenham

Jack seemed very happy when I returned and he enjoyed walking with other dogs. Good to know that we can use your service at quite short notice and will definitely use you next time I'm away. Very good service. Thank you!
Phillipa,Cheltenham

I have no hesitation in leaving Flora with Maria. She is obviously really caring about what she does and I have full faith that Flora is looked after as well as she is at home.
Maggie, Elmley Castle, Pershore

This is just to return the completed feedback form, and to once again thank you for looking after our cat Cleo so well. She was happy and content when we returned, and it was obvious that Maria had cared for her really conscientiously. Thank you also for the helpful note describing how Cleo had been during the break. With Cleo being a rescue cat that recently joined the family, this feedback was particularly important to us and much appreciated. We look forward to using Animal Magic again next time we are going away.
Charlotte, Cheltenham

Purrfect! Top class service and happy cats.
Melody, St Marks, Cheltenham

Very pleased and will definitely call again.
Jane, Hatherley, Cheltenham

I particularly liked the daily/twice daily reports on both my cats.
Jill, Benhall, Cheltenham

Excellent, will use again. I knew Scoobie would be very well looked after and I was right. Thank you very much. Home from home.
Karen, Warden Hill, Cheltenham

Cocoa had a lovely time with her host family. I could tell when I went to collect her. I felt much better leaving her with such a lovely family. I couldn't ask for better. They were great. It's definitely worth that little bit extra than kennels (not much extra), just for that peace of mind.
Lisa, Shurdington, Cheltenham

Returned from holiday to find both cats happy & contented. It gave us peace of mind, Thank you.
Mr & Mrs S, Leckhampton, Cheltenham

Thank you for looking after "the boys" they obviously did not even miss us! Oh and thanks for watering my plants - I totally forgot about them!
Dawn, Yorkley, Forest of Dean

Would be happy to use in future & recommend to friends!
Kate, Pittville, Cheltenham

Excellent service provided, especially the collection & delivery which helps a lot. Dogs always seem to come home happy.
Brian & Yve, Warden Hill, Cheltenham